International Shipping Information

International Shipping with MyUS.com

We have partnered with MyUS.com to offer convenient, fast international shipping to more than 225 countries for our customers. MyUS.com members receive deeply discounted shipping rates, exceptional customer service, 24/7 online access to their account, and access to other services.

Sign up with MyUS.com and receive your own U.S. street address to receive merchandise. MyUS.com provides specialized international package forwarding services from your new U.S. address to your international address.

Note:Use MyUS.com's Personal Shopper service to make a purchase from trailer depot of sarasota. MyUS.com accepts cards with international billing addresses as well as those issued by non-U.S. financial institutions. They also accept wire transfers and will make the purchase on your behalf.

Follow these two steps for international delivery:

1. Get your own U.S. address in America at www.MyUS.com.

2. Use your new U.S. address, provided by MyUS.com, when placing your order with us.

If you are ordering multiple items from us, you'll enjoy the most savings by using MyUS.com Premium Service. This gives you the ability to consolidate packages, which saves you even more on international shipping.

National Shipping - Within the United States

Returns and Exchanges If you are not satisfied with merchandise you have purchased from Trailer Depot of Sarasota, you may request a return within 30 days of receipt of your order. Trailer Depot Of Sarasota promises to expedite your exchange, repair or refund to satisfy you quickly.

PLEASE NOTE: shipping charges are not refundable.

The following returns procedure must be followed to receive a refund:
Contact Customer Service (941)-358-1117 for a return request and Return Authorization number. (Mon-Fri 8-5 EST)
Proof of purchase, original or copy, must accompany all returned merchandise.All merchandise should be packed securely in the manufacturer's original carton if possible.
Returns received after 30 days from authorization may be refused or subject to a minimum 20% Re-Stocking charge.
Refused Shipments and Items returned without a Return Authorization will be subject to a minimum
10% Re-Stocking charge, plus the current rate UPS refusal fee of $10.00 for all shipments.Damaged / Used product will be subject to a minimum 20% Re-Stocking charge.
Merchandise may be returned to Trailer Depot Of Sarasota in person or shipped to us prepaid and insured at:

Trailer Depot Of Sarasota
Customer Returns
8381 North Tamiami Trail
Sarasota, Florida 34243

NOTE: Merchandise covered by manufacturers' warranty must be sent directly to the manufacturer for replacement or repair.

Shipping:
We try to ship out all orders in 24-48 hours. At times this may not be possible. We will always give you an honest estimate of when your items will ship.

Damage:
All shipments are carefully packed and shipped. Please NOTIFY CARRIER OF ANY DAMAGE to packaging.

Returns:
We strive for your satisfaction. If you are not satisfied with your purchase please call us. We will do whatever we can to make it right! All retuns must be cleared with us before you return the products. Any merchandise that is used or is not in the condition in which it left us can not be returned. All items must be returned within 30 days. A full refund (minus shipping costs) will be issued for all returns that are in new condition.

If there is anything we can do for you don't hesitate to call us at 941-358-1117.